Overview
If you receives an order that is damaged, misprinted, or broken, you can submit a claim request within 2 days of delivery. After this period, you will need to bear the loss. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To file a claim, please email us at care@minutefit.in with a proper unboxing video and images of the product showing the defect, along with the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, We will reprint and ship a new product to you.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@minutefit.in
Need help?
Contact us at care@minutefit.in for questions related to refunds and returns.
We request you to unbox the package carefully. If the package was damaged while opening it with the scissor or any other sharp object, refunding will not be possible unless we have the unpacking video and the images of the courier cover.
If you have noticed any damage on the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service.